Privacy Policy

1. Introduction and Scope

Nodiq Web Netra ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nodiqwebnetra.com and use our services.

2. Information We Collect

2.1 Personal Data

We collect personal information that you voluntarily provide, including but not limited to:

• Name, email address, and phone number
• Postal address and business information
• Payment information (processed securely)
• Information provided in inquiries and forms

2.2 Usage Data

When you visit our website, we automatically collect certain information about your device and how you use our website:

• IP address and browser type
• Pages visited and time spent on pages
• Referral sources and links clicked
• Device information and operating system

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. These include session cookies (temporary) and persistent cookies (stored longer). See our Cookie Policy for detailed information.

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our services
• Responding to your inquiries and requests
• Sending promotional communications (with your consent)
• Analyzing website usage and trends
• Complying with legal obligations
• Preventing fraud and ensuring security
• Personalizing your experience

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

• Service providers who assist in our operations (payment processors, hosting providers)
• Business partners with your consent
• Legal authorities when required by law
• Successors in the event of merger or acquisition

5. Data Retention Policies

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. Retention periods vary depending on the type of data:

• Contact information: Retained for service delivery and follow-up (up to 3 years)
• Usage data: Retained for 12 months for analysis purposes
• Financial data: Retained per accounting requirements (7 years)

6. Your Rights Under Taiwan Data Protection Laws

Under Taiwan's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data held by us
• Request correction of inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Request suspension of data processing

To exercise these rights, please contact us at privacy@nodiqwebnetra.tw

7. International Data Transfers

Your information may be transferred to and processed in countries other than Taiwan. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

8. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete such information promptly.

9. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, and destruction. These include:

• Encryption of data in transit (SSL/TLS)
• Secure password storage practices
• Limited access to personal information
• Regular security audits and updates

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, and legal requirements. We will notify you of significant changes by email or prominent notice on our website. Continued use of our website following notice of changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Information for Privacy Concerns

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Email: privacy@nodiqwebnetra.tw
Phone: +886 (02) 2700-1234
Mailing Address: No. 100 Dunnan Road, Taipei 10001, Taiwan

We will respond to your requests within 30 days in accordance with applicable law.